Our responsibility

OECD and human rights

Legal duty of care

Responsible corporate governance is not only a matter of course for us, it is also the basis of our success. By applying the OECD Guidance, we are fulfilling our duty of care and ensuring that we minimise our social and environmental impact as far as possible.

Due diligence process

According to the OECD Guidance, «due diligence» is the duty-of-care process that companies should undertake to identify, prevent and mitigate the actual and potential adverse impacts of their operations, supply chains and other business relationships, and to account for how they address these impacts.

Our management approach to corporate due diligence follows the steps defined in the OECD Guidance.

  • 1. Anchor responsible corporate behaviour in strategies and management systems

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    An interdisciplinary task force has been in place at the Federation of Migros Cooperatives (FMC) since 2022 to strategically anchor the OECD Guidance in the company. It steers the strategic implementation of the Guidance throughout the Migros Group. The task force consists of representatives from Sustainability and Legal & Compliance. It also works closely with the Finance department, Risk Management, HR and Internal Auditing. There is also a steering group that monitors implementation.

    Each Migros Group company also has a central contact person who is responsible for anchoring the implementation of all sustainability issues, including the OECD Guidance, in the company.

    The OECD Guidance is covered by existing management systems; the few existing gaps are closed in a timely manner.

    The chapters on human rights and the environment are integrated into the Migros Group requirements in the Migros Group sustainability mission statement.

    We manage consumer interests as part of our Group-wide quality management and via the management system for data protection. The topic of fighting corruption is part of our Code of Conduct, which forms the basis for our compliance management system. The “Employment & social partnership” chapter is covered by the Migros Group’s N-CLA.

    More about our sustainability governance

    • 2. Identify and assess actual and potential negative impacts associated with the company’s business activities, products or services

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      In 2023, the Migros Group further developed its materiality analysis and applied the “double materiality” methodology.

      We take a risk-based approach to all topics, i.e. where the probability of occurrence and severity of a negative impact is high, we carry out an extensive due diligence process. What this means in each individual case can be found on the respective topic pages.

      • 3. Eliminate, avoid and mitigate negative impacts

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        We have defined specific strategies, measures and targets for each key topic and disclose these transparently on our corporate website.

        • 4. Track implementation and results

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          All objectives and requirements in our Migros Group sustainability mission statement are subject to sustainability monitoring once a year. Thanks to an internal progress report with the results, the status of implementation becomes transparent and the implementation of the OECD Guidance can be optimally managed by the decision makers.

          Depending on the topic, there are additional control mechanisms. For example, compliance with social standards by suppliers is checked by means of on-site audits.

          • 5. Communicate handling of impacts

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            We communicate our impacts, management approaches and progress transparently as part of our annual sustainability reporting. In doing so, we adhere to the standards of the Global Reporting Initiative (GRI). The 2023 Sustainability Report will be published on 26 March 2024, at the same time as the Migros Group Annual Report.

            The implementation of the OECD Guidance is an ongoing process that we regularly review and update. Due to the complexity and sector diversity of the Migros Group, we prioritise the biggest impacts and business areas as a first step.

            OECD chapter overview

            How we fulfil our responsibility

            Read our stories to find out how we’re implementing the OECD Guidance.

            All Stories

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